Last updated: June 2026
These Terms of Service ("Terms") govern your use of Teclogiq AI's services, including Teclogiq AI Answer, FlowIQ, CardIQ, SpendIQ, CiteIQ, AccessIQ, DraftIQ, Website Design, and ResponseIQ (HVAC Lead Response) (collectively, the "Services"), operated by Teclogiq AI ("we," "us," or "our"). By submitting an intake form, making a payment, or using any of our Services, you agree to these Terms.
Teclogiq AI provides AI-powered business automation and consulting services for small and medium-sized businesses. Services are delivered asynchronously and digitally. Specific capabilities, deliverables, and timelines are described on each product's landing page and confirmed in writing at the time of engagement.
Teclogiq AI Answer is a subscription service that provides a 24/7 AI voice agent for your business. By subscribing, you acknowledge and agree to the following:
You may cancel any subscription at any time by sending written notice to support@teclogiqai.com. A 30-day notice period applies — your service remains active and you will be billed for that final period. No partial-month refunds are issued after the notice is received. For Answer subscriptions, your dedicated phone number will be decommissioned at the end of the notice period.
For SpendIQ and CardIQ audits: if our analysis does not identify at least $500 in annualized savings potential, we will issue a full refund. Refund requests must be made within 14 days of report delivery.
For Teclogiq AI Answer: if your AI agent is not live within 5 business days of receiving your completed intake form and setup fee payment, we will refund the setup fee in full.
You agree not to use our Services to:
We collect and process data as described in our Privacy Policy. Call recordings, transcripts, and caller information are treated as confidential and are not shared with third parties except as required to deliver the Services (e.g., our telephony provider).
DraftIQ — 48-Hour Turnaround Guarantee: If your completed draft response is not delivered within 48 business hours of receiving your questionnaire and all required company information, that response is provided at no charge. The guarantee applies when (a) the questionnaire was submitted with complete company information, and (b) no revision requests are pending from a prior submission.
AccessIQ — Demand Letter Response: Clients on an active AccessIQ remediation or monitoring plan who receive an ADA demand letter related to their covered website will receive a technical documentation package at no additional charge to share with their attorney. This covers one demand letter per 12-month period. Teclogiq AI provides technical remediation and documentation only — this is not legal advice. Consult a licensed attorney regarding any demand letter or legal proceeding.
Services are provided "as is." We do not guarantee that the AI agent will answer every call perfectly, that all appointments will be booked without error, or that call summaries will be 100% accurate. AI outputs should be reviewed by you as the business owner.
To the maximum extent permitted by law, Teclogiq AI's total liability for any claim arising from these Services shall not exceed the total fees paid by you in the 3 months preceding the claim.
These Terms are governed by the laws of the State of North Carolina. Any disputes shall be resolved in the courts of Nash County, North Carolina.
We may update these Terms from time to time. Material changes will be communicated by email at least 14 days before taking effect. Continued use of the Services after that date constitutes acceptance.
Questions about these Terms? Email us at support@teclogiqai.com.